FAQ
Q: Are your products vegan?
A: Our collections do not use any animal by-products; however, we are not vegan certified.
Q: What is your glycerin sourced from?
A: Rather than using the traditional source of pork, our products which contain glycerin are sourced from palm fruit.
Q: Are your products cruelty-free?
A: Yes! All of our collections are not tested on animals and use no animal by-products.
Q: Are your products gluten free?
A: Currently, no, our products are not guaranteed gluten free. If you suffer from celiac disease or gluten intolerance, please consult a dermatologist to find which products are safe for you.
Q: Do I have to use your products in a certain order?
A: This is based on the collection you are inquiring about. Please visit our YouTube channel for more information.
https://www.youtube.com/@MarketingGlobalBeautyCare
Q: How can I tell if my product is expired?
A: Our products generally have a shelf life of up to 18 months if they are unopened. All of our products have a logo with jar and a number telling you how long it will be viable once it is open, see example below:
Q: Do you use stem cells in your products?
A: No. The use of human stem cells in over-the-counter skincare products is not approved by the FDA.
Q: Do you use refined/cosmetic grade mineral oil?
A: We do not use mineral oil in our products.
Q: What should I do if I am unsure if I am allergic to your products?
A: The standard rule of thumb when it comes to cosmetics or skin care products is to first test them in an innocuous area of your body, such as your forearm first, to ensure your body chemistry agrees with our products.
Q: What should I do if I experience an allergic reaction to your products?
A: Seek immediate medical advice/care.
Q: Can you provide the percentages of ingredients in your products?
A: Unfortunately, we cannot provide this as it is proprietary information.
Q: Do you accept phone orders?
A: Not at this time.
Q: Do you have a catalog to order from?
A: Not at this time.
Q: How long does it take to receive my products after purchasing through the website?
A: All orders are processed within 48 hours of receipt. We ship through USPS. You can expect to receive your items between 5 -7 business days after purchase.
Q: Do you ship internationally?
A: We only ship domestically in the United States.
Q: I found your item at Dollar Tree, but I did not see it on your website.
A: Any of our products you purchase at Dollar Tree are exclusive to that retailer. Please call their customer service number for further assistance: 1-877-530-8733 (TREE)
Q: Do you offer any discount codes or coupons?
A: Not at this time.
Q: Why do your products say, “Do not spread on large areas of the skin’?
A: Most skincare products and cosmetics come with this warning simply to prevent excessive systemic absorption/over-saturation, which could potentially lead to severe skin irritation, or allergic reactions among other things.
Q: Can I purchase in bulk at wholesale prices?
A: Not at this time.
Q: Are you partnering with social media influencers/brand ambassadors?
A: Not at this time.
Q: Where can I purchase your goods online?
A: We have a family of websites you can purchase through:
Q: Where are your products manufactured?
A: Currently, our products are made in China.
Q: Can I eat your products/ingest them?
A: No. Our products are not for consumption. If you have consumed them, please seek medical help immediately.
Kindness is Key
Our company is proud to give back and donate to a variety of organizations with missions to help and inspire people around the world and in our community including hunger relief programs. Visit www.feedingamerica.org for more information and to join us in support.